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0861 100 600

Dont Panic

What to do when your harddrive fail

Lvc Data Recovery strongly advise to keep calm when your hard drive stops working or giving problems. Reckless actions has led to multiple cases of unrecoverable drives where it could have been avoided otherwise. Do not attempt to force the drive to copy or access files but keep the drive unplugged and shut down until it's in the care of professional hands. Do not attempt to open the drive or fidget with its chipset. These actions could lead to further damage that will lead to a loss of data.

Immediately bring the drive to the LVC offices so that we could perform a free analysis on your drive to establish the problems before you lose your data.

Drive fail symptoms:

Typical symptoms of hard drive failure are:

  • Operating system not found
  • Missing Operating system
  • Disk error
  • Primary hard disk failure
  • Secondary hard disk failure
  • Error reading drive C
  • Inaccessible boot device

Physical failure symptoms

  • Clicking noise
  • Drive Dead (not spinning)
  • Scratching Noise
 

These symptoms are normally related to electro-mechanical failure. This type of recovery normally takes 2 - 5 working days depending on the availability of parts and capacity of the Drive.

We also specialize in deleted files, hard drives that have been formatted, disks re-partitioned and data that was lost due to viruses. This type of recovery normally takes 1 - 3 working days.

Drive removal

As not all PC users are computer technicians we have decided to provide our customers with step by step drive removal instructions.

Step 1

Remove the power cord from the back of the computer case. Press the computer power button to make sure that the power is off prior to opening the casing.

Step 2

Using a screw-driver, remove both the side panels from the computer case. This is usually done by sliding the panels slightly backwards and lifting them out after removing the screws. (Check with your supplier concerning warranty issues.)

Step 3

Remove the white power connector by pulling it from the back of the HDD. (Note: These connectors can be quite tightly seated). Make sure to pull on the plastic part of the connector as shown below and not the coloured wires.

drive removal

Step 4

Remove the SATA cable from the drive by placing the thumb and index finger on either side of the connector and then pulling it backwards. These SATA cables are normally Red in colour.

drive removal

Step 5

Remove the 4 small screws securing the HDD to the case chassis.

drive removal

Step 6

Slide the HDD backwards and remove from case. Do not touch the underside as this houses an electrical circuit board.

drive removal

Contact Details:

Local Tel: 0861 100 600
International Tel: 0027 12 345 3222
Emergency Number: 076 381 5294
Adress: Cnr of Piering and Muskowiet Street,
Elardus Park,
Pretoria,
Gauteng

0181
Office Hours Monday - Thursday
8:30 hr - 17:00 hr

Friday
8:30 hr - 16:00 hr
Email support@lostdata.co.za
 

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